Privacy Policy

Welcome to the NFCS Enugu Diocese Voting Platform Privacy Policy. This policy explains how we collect, use, disclose, and safeguard your information when you use our platform. Please read this privacy policy carefully.

By using our platform, you consent to the data practices described in this policy. If you do not agree with the terms of this privacy policy, please do not access or use our platform.

We collect several types of information to provide and improve our services:

Personal Information

• Account Information: Name, email address, phone number (if provided)
• Payment Information: Transaction details, payment method (processed securely by third-party payment gateways)
• Voting Records: Contests participated in, votes cast, timestamps
• Communication Data: Messages sent through our contact forms or support channels

Technical Information

• IP address and device information
• Browser type and version
• Operating system
• Page visit timestamps and duration
• Referral sources

We use the collected information for the following purposes:

• Service Delivery: To provide, operate, and maintain our voting platform
• Account Management: To create and manage user accounts
• Vote Processing: To record and verify votes cast in contests
• Payment Processing: To facilitate secure payment transactions
• Communication: To send notifications about voting activities, contest updates, and platform announcements
• Security: To detect and prevent fraud, abuse, and security threats
• Analytics: To understand usage patterns and improve platform performance
• Legal Compliance: To comply with applicable laws and regulations

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

Service Providers

We work with trusted third-party service providers who assist us in operating our platform:

• Payment Processors: Paystack, Flutterwave, Monnify for secure payment processing
• Hosting Services: Cloud hosting providers for data storage
• Email Services: Email delivery services for notifications

Legal Requirements

We may disclose your information if required by law or in response to valid requests by public authorities.

Contest Organizers

Basic voting information (without payment details) may be shared with contest organizers for result verification purposes.

We implement appropriate technical and organizational security measures to protect your personal information:

• SSL/TLS encryption for data transmission
• Secure password hashing and storage
• Regular security audits and updates
• Access controls and authentication requirements
• Secure third-party payment processing (PCI DSS compliant)
• Regular data backups with encrypted storage

We use cookies and similar tracking technologies to enhance your experience:

Types of Cookies We Use

• Essential Cookies: Required for platform functionality and security
• Preference Cookies: Remember your settings and preferences
• Analytics Cookies: Help us understand how users interact with our platform
• Authentication Cookies: Keep you logged in during your session

You can control cookie settings through your browser preferences. Note that disabling cookies may affect platform functionality.

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy:

• Account Data: Retained while your account is active
• Voting Records: Retained indefinitely for contest integrity and dispute resolution
• Payment Records: Retained for 7 years for accounting and legal purposes
• Communication Records: Retained for 2 years

You may request deletion of your account and associated data, subject to legal retention requirements.

You have the following rights regarding your personal information:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your account and personal data (subject to legal requirements)
• Objection: Object to certain processing activities
• Data Portability: Request your data in a structured, commonly used format
• Withdraw Consent: Withdraw consent for data processing where applicable

To exercise these rights, please contact us using the information provided at the end of this policy.

Our platform is intended for users aged 16 and above. We do not knowingly collect personal information from children under 16 without parental consent.

If you believe we have collected information from a child under 16, please contact us immediately, and we will take steps to remove such information.

Our platform may contain links to third-party websites or services (e.g., payment gateways, social media platforms). We are not responsible for the privacy practices of these third parties.

We encourage you to review the privacy policies of any third-party services before providing them with personal information.

Our platform is operated in Nigeria. If you access our platform from outside Nigeria, your information may be transferred to and processed in Nigeria.

By using our platform, you consent to the transfer of your information to Nigeria and its processing in accordance with this privacy policy.

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify users of significant changes by:

• Posting the updated policy on our platform
• Updating the "Last Updated" date at the top of this policy
• Sending email notifications for material changes (when appropriate)

Your continued use of the platform after changes are posted constitutes acceptance of the updated policy.

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us: